Business Analyst CRM [Luxembourg]


 

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TASK RESPONSIBILITIES:

  • Develop and deliver high-quality technical/business solutions across Cargolux Business Units according to their unique needs.
  • Provide an estimation of assigned activities.
  • Perform tasks such as configuring, testing, data manipulation and documentation.
  • Provide users with professional quality service.
  • Design and configure Dynamics 365/Power Apps solutions based on out-of-the-box features.
  • Design, develop and execute automation scripts using open-source tools.
  • Identify, record, document thoroughly and track bugs. Monitor debugging process results.
  • Be a team player working closely with other members of service delivery.
  • Develop and apply testing processes for new and existing products to meet users’ needs.
  • Update the Product owner regularly about the processing of assigned activities.
  • Build interfaces using Dynamics 365/Power Apps and/or REST APIs.
  • Build data migration scripts using tools like SSIS or ADF.
  • Build and support existing and new Power Apps projects.
  • Design and configure Dynamics 365/Power Apps solutions based on complex business requirements with multiple customizations, plugins, and integration.
  • Manage and use DevOps continuous integration (CI) and continuous development (CD) pipelines.
  • Support the implementation of standards and practices across Cargolux’s Dynamics 365 environments and teams.

ESSENTIAL REQUIREMENTS FOR THE POSITION:

  • Technical diploma in IT; a bachelor’s degree in computer science would be considered a strong advantage.
  • Ideally have a first similar work experience.
  • Experience with the Power Platform suite of tools (Power Apps, Power Automate, Power BI, Power Pages)
  • Experience in Web API development using C#.
  • Experience with Dynamics 365 apps such as Sales, Customer Service and Marketing.
  • Experience in customizations using JavaScript/Typescript, C#, HTML, SQL Server.
  • Ability to manage the Power Platform environments on a day-to-day basis (security, incidents, developments, etc.)
  • Comfortable using Visual Studio and Git.
  • Familiarity with ETL technologyes and ETL developments.
  • Software development best practices and methodologies, e.g. Agile, Scrum.
  • Highly self-motivated and directed with keen attention to details and an ability and willingness to learn and adapt quickly.
  • Strong initiative to find ways to improve solutions, systems and processes.
  • Good analytical and problem-solving abilities and the ability to work in a team.
  • Willing to stay up to date with evolving technologies and development languages.

WORKING CONDITIONS:

  • Full-time, permanent contract position based in our HQ in Luxembourg.
  • The position demands a regular presence in the office. Flexibility may be needed with working hours. The position holder is member of the on-call team for D365 support.
  • Occasional travel may be required.
  • A Certificate of good conduct (Casier judiciaire, Polizeiliches Führungszeugnis) will be required in case of positive selection.

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