TE's HR Services teams provide direct support to employees, other HR groups and management as part of a centralized function to handle a variety of HR-related transactions. They receive and respond to requests concerning HR policies/programs, appropriately routes requests from employees to others for additional information and may respond to practices inquiries via online resources and/or telephone. The team also processes various paper and electronic forms related to documenting HR activities such as new-hire onboarding, change-of-status, benefits, termination of employment, etc. As the HR Shared Services Hub Lead, you will play a pivotal role in expanding our HR service offerings and spearheading the creation of a new, world-class team. This is a unique opportunity for a forward-thinking and creative professional to make a lasting impact on the employee experience and contribute to the growth of our organization.
What your background should look like:
Develop and implement a strategic vision for the HR Shared Services Hub, aligning with the overall organizational goals.
Managing the service delivery team to ensure delivery of high-quality customer experience across all transactions
Build and lead a high-performing team of HR professionals, fostering a culture of collaboration, innovation, and continuous improvement.
Design and enhance HR service delivery processes to ensure efficiency, accuracy, and a seamless employee experience.
Partner with key stakeholders to understand their needs and provide strategic HR support and solutions.
Stay abreast of industry trends and best practices to drive innovation and excellence in HR services.
Implement technology solutions to streamline HR processes and enhance service delivery.
The lead will play a key role in the team establishment which will include recruiting and training of new team members
Qualifications:
Bachelor's degree in Human Resources, Business Administration, or a related field. Master's degree or HR certification is a plus.
Proven experience in HR shared services or a similar role, with a track record of successful team leadership.
Strong understanding of HR processes, systems, and best practices.
Excellent communication and interpersonal skills, with the ability to build strong relationships across all levels of the organization.
Creative and innovative mindset, with a passion for driving positive change and enhancing the employee experience.
Experience in implementing HR technology solutions is highly desirable.
Must be proficient in English, other languages particularly German an advanteage
Experience with SAP Successs Factors, case management, process mapping tools, analytics and reporting tools and frameworks
Why join us?
Opportunity to shape and lead a new HR Shared Services Hub from the ground up.
Work in a dynamic and collaborative environment where your ideas and contributions are valued.
Competitive compensation and benefits package.
Career development opportunities in a growing global organization.
If you are a visionary HR leader with a passion for building high-performing teams and driving innovation, we invite you to apply for this exciting opportunity. Join us on our journey to redefine HR services and create a workplace where excellence thrives.
Competencies
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