Customer Experience Executives [Singapore]


 

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1. A fast-paced front desk position where the customer experience starts.

2. That challenges an active & bubbly personality who is able to multi-task during timelines when customers arrive.

3. Building our career through customer management at various touchpoints.

4. Be part of the wellness experience that makes a difference as wellness advocates

5. Retail hours are when we take care of our customers. Here we manage their purchased therapies, book and confirm their appointments so that they get their needs looked into with first-class service quality.

6. Good command of English and 1 other national language would be good to have.

7. A great career progression in customer service.

8. Card management/ Concierge service to ensure call confirmations are done

9. Booking & planning the schedules for our team of therapists & sales seniors to do their part effectively.

10. Presentation through chats the progress of the timeline inflow of customers

11. Reports to register the customers total experience

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