Job Description:
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- Develop order entry, maintenance, customer information, part information, synchronize customer PO, Promise Ship date and Request Ship Date, maintain customer forecasts, RMA’s with customer, schedule and follow up on any change of customer shipment dates.
- Obtain customer revenue forecast, drive customer loading and shipment to meet planned revenue.
- Raise RFQ and Pricing Alignment with customers.
- Prepare business review, trend analysis, minutes and other reports related to Program Management.
- Monitor customer design package approvals.
- Maintains close working relationships with the Plexus customer managers, directors and account executives in order to provide customer service excellence.
- Work with site leadership in regards to customer initiatives such as determining priority for capacity conflicts and coordinating site revenue/P&L improvements.
- Monitor on-time shipping performance data for customers. Responsible to align with customers on actual performance data after month end closing.
- Participate in production pack plan lead by planning.
- Responsible for initiating new projects into the Plexus system and managing the process to ensure successful transition on a project from prototype to production stage.
- Drive for sales, margins, mark-up, contributions goals, inventory goals and any specific cost drivers.
- Understand and report any excessive OIX to the team and management. Develop, implement, and manage the disposition plan
Job Requirements:
- Bachelor's Degree or higher in engineering or related field.
- 10-15 years of experience in program management.
- A professional with a solid background in Electronics Manufacturing Services will be an advantage.
- Self-Starter, business, and customer service oriented.
- Assertive and self-motivated with the ability to work independently and in a team environment.
- Be able to problem solve, prioritize and have the ability to multitask and continuous improve processes and capabilities.
- Possess excellent oral and written communication, organizational and troubleshooting skills.
- Computer literate, very good command of written and spoken English.
- Can travel on business trip to Malaysia or other destination if required.
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